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Dr. Yang offers first-rate, efficient orthodontic services. We have been very pleased with the professionalism and efficiency of this orthodontic team!

I appreciate Dr. Yang’s efforts to get to know the kids and their families.

-  Kathy V.

Friendly atmosphere and GREAT treatment. Sally is wonderful! I have never had a bad experience in the office. Nancy is wonderful part of the dental team as well. Always very helpful and fully explains billing issues. VERY convenient.

Located between home and daughters school. Can't get better than that. I would highly recommend your office for care. We are very happy and feel we received the utmost quality care. The treatment, treatment plan and payment plan have all been very smooth and easy to understand. Office is close to home and my daughters school making appointments easy. Sally is always very accommodating with my daughter’s busy schedule. Braces are never fun, but the office has made it fun for my daughter.

-  Jessica B.

Amazing ortho! Dr. Yang definitely knows his stuff and the assistants are great at what they are doing.

-  Erica J.

Everything has been great thus far. It is my son's first time with braces, and Dr. Yang and his staff have made him feel comfortable about it. Everyone has been great. He has had some issues with discomfort and some wires that were irritating him. The office and staff worked with us right away to make sure his comfort level was taken care of. I couldn't see us going anywhere else to have his teeth done. We were recommended to Dr. Yang’s office by our dentist, and it couldn't have been a better fit. Great guy and great with my son.

-  Scott S.

The doctor and staff are very knowledgeable and professional. I especially like the staff! =) Sally has always been very helpful when I call and leave questions on the machine. Calling me back on your day off to respond is really appreciated.

The staff, when I messed up on my appointment time, were all very gracious and did their very best to fit me in. Even if it meant being late for lunch. Thank you! I like the cell phone, e-mail and text notifications. It really helps someone who gets busy and distracted – like me. My experience has been very good. I know I am getting the best care! Thank you!

-  Jenifer S.

I have been going to the office so long the people there feel like family. I enjoy going and seeing the decorations for all the special occasions. It makes me feel young again. I know I’m a difficult case, and I applaud Dr Yang's patience. I am very happy with the care and attentiveness I have been given as an adult orthodontic patient. I was an especially difficult case, and the office pointed me to the right people to help me with my treatment when it fell outside of their expertise. I would strongly recommend this office to any adult or teen patient. Dr. Yang has great patience and seems to move things along at a rapid pace.

-  Tom W.

Everyone is very friendly and helpful! Dr. Yang is very good at explaining what is going on. Sally is always extra cheerful and sweet. Thanks Sally!

-  Jessica I.

We don't have to wait long, the appointments are usually pretty quick, and I do get informed if it will take longer. Everyone is very friendly and seems to be very caring. My daughter just got new springs put in, and on the second day in the later part of the afternoon she was complaining that she was in some discomfort. I called Sally at 4:45, and she said to bring my daughter over. Once we got there, they took her right in. When Dr. Yang talked to Maggie, he was so nice and so calming that I think the fact the she saw the confidence in Dr. Yang that nothing was wrong, it seemed to relax her. It has been six days since that occurrence, and she is still fine. Dr. Yang is super nice and very smart!

-  Joanna P.

Friendly, professional atmosphere. Dr. Yang is excellent at explaining proposed treatment and expected outcomes. He provides adequate time for dialogue and questions and have a very reassuring manner.

-  George B.

Sally goes above and beyond. She responds to messages quickly, and if appointments are missed or need rescheduling, she calls! Thank you Sally. I would recommend this office to friends and family. Have not had one bad experience. Staff and doctors are caring and sincere. It really seems like Dr. Yang enjoys his job, organizing different events for patients outside the office.

-  Kate

Ann was great with my 9-year-old daughter: very patient and nice to her and really eased her fears. Also, love Sally! She is always so friendly and helpful. My older daughter went to Yang Orthodontics for many years and just got her braces off last year. We are now starting treatment with our 9-year-old. We have always been very satisfied, and our older daughter’s teeth turned out beautiful! Dr. Yang seems very nice and patient and really seems to know his stuff.

-  Maureen F.

Sally has been a lifesaver. She has been very understanding when I have needed to cancel and reschedule appointments. She is also great about getting back to me in timely manner when I call the office with a question. Nancy has also been great in answering questions I have about billing and insurance. She also set me up for auto-payments in just a few minutes, which was a lifesaver. My children are comfortable going to the office as the assistants are friendly and do their best to explain to them what is happening with their treatment. I am very satisfied with the quality of both my children's treatment. We are very satisfied with our experience at Dr. Yang's office. The staff is extremely friendly and competent. We find that they will go the extra mile to accommodate us and make sure our questions are answered. Dr. Yang does a great job of explaining what is currently happening with the treatment and what we should expect in the next visit and further out in the future. No surprises.

-  Patricia S..

You're always on time and seem to be familiar with my condition even if I haven't seen you in a long time. Obviously you do your homework before I arrive! Sally is totally organized and always able to find the right appointment that fits my schedule. She is very professional.

-  Stephen J.

Sally and the assistants are so nice and understanding with my children. They take their time with everyone. Aiden is wonderful! She is so very patient and kind with my daughter. Can't thank her enough for everything.

-  Carol F.

Thanks again for a very fun day in the park with the staff and Dr. Yang. It was very generous to give away the prizes and a fun experience for everyone. The food was great. Thanks so much for buying Girl Scout cookies. It was very nice of your staff to support the Girl Scout program. Dr. Yang is very friendly and skilled.

-  Shannan D.

Dr. Yang has done a great job stepping in to such a long and well-established practice. I am very grateful for [Dr. Yang’s] excellent care of both my son and myself. He gave me the courage to attempt Invisalign orthodontia as an adult, and worked with me tirelessly to correct the problems that I had. He was so honest and professional with me, not always telling me what I wanted to hear, but always telling me the truth and treating me with respect and care. He is a phenomenal doctor and human being! I am so pleased he brought someone with very similar qualities into the practice. It is in good hands.

-  Elaine M.

Doctors and staff are very friendly and professional, and I really enjoy the seasonal decorations. Whoever does your decorating does a great job. I also like that we can now communicate via e-mail. I'd like to thank Sally. She always has a friendly smile, a kind word and helpful manner. Since I was an adult (age 48) when I first consulted Dr. Yang, and I am now 65, I have always been treated well. I must admit, however, that in the beginning I was a little uncomfortable being in the same treatment room with teenagers, but not anymore. I especially enjoyed being there one day when a young patient got her braces off. She was all smiles.

-  Carol C.

Your office staff ROCKS! Sally, Nancy and Ann, all three of you have always been kind, knowledgeable and professional. Thanks for all that you have done for our family over the many years (16?). For many years, my two daughters and myself have used the services of your office. The doctors and staff have always been professional, giving excellent service with the utmost care. I would strongly recommend anyone needing orthodontic care to seek it at your office!

-  Margaret M.

Always a great place. Everyone's always so helpful!

-  Rodine P.

Organized, professional, competent. Offers compassionate, personalized care. Kids love the games; we like the Wi-Fi.

-  Liam D.

I really appreciate how nice Sally is. She never tries to rush us out the door, and she is always in a good mood. I feel like my son is getting the best possible treatment. My son likes Dr. Yang a lot. Dr. Yang doesn't patronize my son because he is 10. He talks to him the way he would talk to an adult. I appreciate that. So many times, doctors who work with children tend to talk down to them and don't realize a 10-year-old is not a 4-year-old. I know my son appreciates it too.

-  Michelle F.

Very friendly and professional staff. Thanks to Sally for always being so extremely nice and helpful. She always takes the time to chat with us and that shows us that she cares. We feel that even if it's really busy in the office, she never seems rushed or stressed. We are very happy with the care! Our daughter has been a patient for many years, and we are very happy with the care from all the staff. Never had any issues or complaints! Thanks to all the staff for a great job caring for our daughter! We felt it was really nice and helpful to our daughter that Dr. Yang took the time to have her come for an appointment the day before her jaw surgery.

-  Kristina S.

I really appreciate how nice Sally is. She never tries to rush us out the door, and she is always in a good mood. I feel like my son is getting the best possible treatment. My son likes Dr. Yang a lot. Dr. Yang doesn't patronize my son because he is 10. He talks to him the way he would talk to an adult. I appreciate that. So many times, doctors who work with children tend to talk down to them and don't realize a 10-year-old is not a 4-year-old. I know my son appreciates it too.

-  Michelle F.

Staff is friendly and helpful. Appointments seem to be kept on time.

-  Barbara E.

Always on time! So far so good. I feel I'm getting a better statement of treatment than with our previous orthodontist.

-  Hilary P.

Staff is awesome!! Very pleased with the professionalism and caring of the staff.

-  Helena S.

You make the process very easy, from start to finish. We are very pleased. We are extremely happy with the care that we have received. Everyone has been extremely nice and helpful.

-  Ellen T.

My children like Thomas. He is always gentle and friendly. Sally is always helpful and great at follow-up appointments. She is a major asset to the office. Sally and Thomas, they are always at their best.

-  Susan S.

My teeth are much straighter! Dr. Yang is patient, gentle and knowledgeable. Dr. Yang seems like he knows what he's doing, and he seems like he's a calm, collected guy. He's gentle and patient.

-  Risa J.

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Privacy Policy

Effective April 14, 2003

This notice describes how medical information about you may be used and disclosed and how you can obtain access to this information. Please review it carefully.

Introduction

We are required by law to maintain the privacy of “protected health information.” “Protected health information” includes any identifiable information that we obtain from you or others that relates to your physical or mental health, the health care you have received, or payment for your health care.

As required by law, this notice provides you with information about your rights and our legal duties and privacy practices with respect to the privacy of protected health information. This notice also discusses the uses and disclosures we will make of your protected health information. We must comply with the provisions of this notice, although we reserve the right to change the terms of this notice from time to time and to make the revised notice effective for all protected health information we maintain. You can always request a copy of our most current privacy notice from our office.

Permitted Uses and Disclosures

We can use or disclose your protected health information for purposes of treatment, payment and health care operations.

  • Treatment means the provision, coordination or management of your health care, including consultations between health care providers regarding your care and referrals for health care from one health care provider to another. For example, a doctor treating you for a broken leg may need to know if you have diabetes because diabetes may slow the healing process. Therefore, the doctor may review your medical records to assess whether you have potentially complicating conditions like diabetes.
  • Payment means activities we undertake to obtain reimbursement for the health care provided to you, including determinations of eligibility and coverage and other utilization review activities. For example, prior to providing health care services, we may need to provide to your insurance carrier (or other third party payor) information about your medical condition to determine whether the proposed course of treatment will be covered. When we subsequently bill the carrier or other third party payor for the services rendered to you, we can provide the carrier or other third party payor with information regarding your care if necessary to obtain payment.
  • Health Care Operations mean the support functions of our practice related to treatment and payment, such as quality assurance activities, case management, receiving and responding to patient complaints, physician reviews, compliance programs, audits, business planning, development, management and administrative activities. For example, we may use your medical information to evaluate the performance of our staff in caring for you. We may also combine medical information about many patients to decide what services are not needed, and whether certain new treatments are effective.

Disclosures Related To Communications With You Or Your Family

We may contact you to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you or relate specifically to your medical care through our office. For example, we may leave appointment reminders on your answering machine or with a family member or other person who may answer the telephone at the number that you have given us in order to contact you.

We may disclose your protected health information to your family or friends or any other individual identified by you when they are involved in your care or the payment for your care. We will only disclose the protected health information directly relevant to their involvement in your care or payment. We may also use or disclose your protected health information to notify, or assist in the notification of, a family member, a personal representative, or another person responsible for your care of your location, general condition or death. If you are available, we will give you an opportunity to object to these disclosures, and we will not make these disclosures if you object. If you are not available, we will determine whether a disclosure to your family or friends is in your best interest, and we will disclose only the protected health information that is directly relevant to their involvement in your care.

We will allow your family and friends to act on your behalf to pick up prescriptions, medical supplies, X-rays, and similar forms of protected health information, when we determine, in our professional judgment, that it is in your best interest to make such disclosures.

Other Situations

Organ and Tissue Donation. If you are an organ donor, we may release medical information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ or tissue donation and transplantation.

Military and Veterans. If you are a member of the Armed Forces, we may release medical information about you as required by military command authorities. We may also release medical information about foreign military personnel to the appropriate foreign military authority.

Public Health Risks. We may disclose medical information about you for public health activities. These activities generally include the following:

  • To prevent or control disease, injury or disability
  • To report births and deaths
  • To report victim of abuse, neglect, or domestic violence
  • To report reactions to medications
  • To notify people of product, recalls, repairs or replacements
  • To notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition

Health Oversight Activities. We may disclose medical information to federal or state agencies that oversee our activities. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws. We may disclose protected health information to persons under the Food and Drug Administration’s jurisdiction to track products or to conduct post-marketing surveillance.

Lawsuits and Disputes. If you are involved in a lawsuit or dispute, we may disclose medical information about you in response to a court or administrative order. We may also disclose medical information about you in a response to a subpoena, discovery request or other lawful process by someone else involved in the dispute.

Law Enforcement. We may release medical information if asked to do so by a law enforcement official:

  • In response to a court order, subpoena, warrant, summons or similar process
  • To identify or locate a suspect, fugitive, material witness, or missing person
  • About the victim of a crime if, under certain limited circumstances, we are unable to obtain the person’s agreement
  • About a death we believe may be the result of a criminal conduct
  • About criminal conduct on our premises
  • In emergency circumstances to report a crime; the location of the crime or victims or the identity, description or location of the person who committed the crime

Coroners, Medical Examiners and Funeral Directors. We may release medical information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also release medical information about patients to funeral directors as necessary to carry out their duties.

Inmates. If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release medical information about you to the correctional institution or law enforcement official. This release would be necessary for the institution to provide you with health care, to protect your health and safety or the health and safety of others, or for the safety and security of the correctional institution.

Serious Threats. As permitted by applicable law and standards of ethical conduct, we may use and disclose protected health information if we, in good faith, believe that the use of disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public.

Disaster Relief. When permitted by law, we may coordinate our uses and disclosures of protected health information with public or private entities authorized by law or by charter to assist in disaster relief efforts.

Your Rights

  1. You have the right to request restrictions on our uses and disclosures of protected health information for treatment, payment and health care operations. However, we are not required to agree to your request.
  2. You have the right to reasonably request to receive communications of protected health information by alternative means or at alternative locations.
  3. Subject to payment of a reasonable copying charge as provided by state law, you have the right to inspect or obtain a copy of the protected health information contained in your medical and billing records and in any other practice records used by us to make decisions about you, except for:
    • Psychotherapy notes, which are notes recorded by a mental health professional documenting or analyzing the contents of conversation during a private counseling session or a group, joint or family counseling session and that have been separated from the rest of your medical record
    • Information compiled in a reasonable anticipation of, or for use in, a civil, criminal, or administrative action or proceeding.
    • Protected health information involving laboratory tests when your access is required by law
    • If you are a prison inmate and obtaining such information would jeopardize your health, safety, security, custody, or rehabilitation or that of other inmates, or the safety of any officer, employee, or other person at the correctional institution or person responsible for transporting you
    • If we obtained or created protected health information as part of a research study for as long as the research is in progress, provided that you agreed to the temporary denial of access when consenting to participate in the research
    • Your protected health information is contained in records kept by a federal agency or contractor when your access is required by law&
    • If the protected health information was obtained from someone other than us under a promise of confidentiality and the access requested would be reasonably likely to reveal the source of the information

    We may also deny a request for access to protected health information if:

    • A licensed health care professional has determined, in the exercise of professional judgment, that the access requested is reasonably likely to endanger your life or physical safety or that of another person
    • The protected health information makes reference to another person (unless such other person is a health care provider) and a licensed health care professional has determined, in the exercise of professional judgment, that the access requested is reasonably likely to cause substantial harm to such other person
    • The request for access is made by the individual’s personal representative and a licensed health care professional has determined, in the exercise of professional judgment, that the provision of access to such personal representative is reasonably likely to cause substantial harm to you or another person

    If we deny a request for access for any of the three reasons described above, then you have the right to have our denial reviewed in accordance with the requirements of applicable law.

  4. You have the right to request a correction to your protected health information, but we may deny your request for correction, if we determine that the protected health information or record that is the subject of the request:

    • Was not created by us, unless you provide a reasonable basis to believe that the originator of protected health information is no longer available to act on the requested amendment
    • Is not part of your medical or billing records
    • Is not available for inspection as set forth above
    • Is not accurate and complete

    In any event, any agreed upon correction will be included as an addition to, and not a replacement of, already existing records.

  5. You have the right to receive an accounting of disclosures of protected health information made by us to individuals or entities other than to you for the period provided by law, except for disclosures:

    • To carry out treatment, payment and health care operations as provided above
    • To persons involved in your care or for other notification purposes as provided by law
    • For national security or intelligence purposes as provided by law
    • To correctional institutions or law enforcement officials as provided by law
    • That occurred prior to April 14, 2003
    • That are otherwise not required by law to be included in the accounting
  6. You have the right to request and receive a paper copy of this notice from us.
  7. The above rights may be exercised only by written communication to us. Any revocation or other modification of consent must be in writing delivered to us.

Complaints

If you believe that your privacy rights have been violated, you should immediately contact our Practice or our Privacy Officer. All complaints must be submitted in writing. We will not take action against you for filing a complaint. You also may file a complaint with the Secretary of Health and Human Services.